Privacy Policy | Kadrioru Plaza Hambakliinik

Privacy Policy of Kadrioru Plaza Hambakliinik Website

Effective Date: [1.09.2025]

Kadrioru Plaza Hambakliinik (reg. code: [14811883], legal address: Vesivärava 50, 2-13, 10152, Tallinn) is committed to protecting the privacy of its patients and website visitors at www.kphk.ee. This privacy policy explains how we collect, use, process, and protect personal data.

1. What data we collect

We may collect the following data:

Name and contact details (phone, e-mail);
Information submitted through booking or contact forms;
Website visit history (via cookies);
Medical information (only during appointment booking or treatment, and only with patient’s consent).

2. Purpose of data use

Collected data is used for:

Booking and communication with the patient;
Providing dental services;
Feedback and responding to inquiries;
Improving service quality;
Marketing purposes (with user consent).

3. Data sharing with third parties

Your data:

is not shared with third parties without your consent;
may be shared only if required by law (e.g., medical documentation);
may be processed by IT service providers (e.g., hosting), ensuring confidentiality.

4. Data retention period

Personal data is retained as long as necessary for the purpose or as required by law (e.g., medical documentation — minimum 30 years).
Data used for marketing is deleted upon the user’s request.

5. Use of cookies

The website uses cookies for:

traffic and behavior analysis;
improving user experience;
content personalization.

You can manage cookies in your browser settings.

6. Data subject rights

You have the right to:

request information about stored data;
request correction or deletion of data;
withdraw consent for processing;
file a complaint with the Data Protection Inspectorate (Andmekaitse Inspektsioon).

Supervisory authority contacts:
📧 info@aki.ee
📞 (+372) 627 4135
🌐 www.aki.ee